From one console: incidents, teams, maps, and communication in real time.
Coordinating multiple teams in the field is complex. Information is scattered across devices and systems, creating delays. Synch unifies command, giving control rooms a single pane of glass for communication, incidents, and live data. It provides:
Incidents are at the heart of Synch. Dispatchers can create incidents instantly, assign teams, and track progress. Synch automatically builds PTT groups around each incident, creating a dedicated communication channel for everyone involved.
Instantly connect your teams with Push-to-Talk and Push-to-Video — delivering real-time voice and live visuals to any responder or group. Keep operations secure with encrypted chat and media sharing, seamlessly tied into incident management. And when urgency matters most, critical splash alerts break through every screen to ensure vital messages are seen and acted on immediately.
Open, assign, and track incidents with one click.
See live workers near incident locations on maps
Automated workflows, from notification to resolution.
Track progress with real-time updates and timelines.
Ad-hock communication groups for each incident.
Dispatcher oversight, communication and incident logs.
Protect lone and at-risk workers with Synch’s Safe Worker solution. Track them in real time, trigger SOS panic alarms with instant emergency calls, and detect no-movement with Worker Down alerts. Geofence warnings, low-battery and lost-signal voice alerts keep teams connected, while the Dispatch Console ensures every status and incident is monitored and resolved without delay.
Track users, incidents, and POIs in real time on live operational maps.
Add icons, labels, and custom perimeters to maps
Draw geofences to mark danger zones or restricted areas.
Trigger alerts and alarms when users enter or exit.
Send proximity warnings before reaching geofences.
Automatically form dynamic PTT groups inside a geofence.
Filter maps by users, POIs, and geofence layers.
Analyze past movements with full location history.
Share locations instantly with teams and dispatchers.
Use private or indoor maps for complex facilities.
Synch is an open platform built for interoperability. With powerful API and SDK support, it integrates seamlessly with IoT sensors and cameras, streaming field data and video directly into your console. It connects to business applications such as ERP, workforce management, and analytics tools, and links with CAD and dispatch systems for unified workflows. Synch becomes the central hub of your digital ecosystem—expanding control, boosting automation, and enabling smarter operations.
Configure users, groups, and roles from a single console.
Secure access management with multiple admin levels.
Record all communications.
Audit incidents, messages, and location history for investigations and compliance.
Synch is available for download on both Google Play and the App store for Synch customers.
