PUSH TO TALK

Features

Push to talk (PTT) and Push to Video (PTV):

  • Full duplex point-to-point PTT and PTV communication.
  • Half duplex group PTT and PTV communication.
  • Radio Mode (LMR-style, single channel, override)
  • PTT playback with AI transcripts
  • Active speaker indicator
  • Sound output speaker choices.
  • Favorite and pinned contacts for faster access.
  • Default / last / exclusive PTT contact
  • Mute options: focus mode, contact mute, session mute.
  • Recent contacts and call log view.
  • Priority scanning (auto switching to higher priority group)
  • Floating PTT (pic in pic on Android)
  • Hands free lock PTT.
  • Roger beep indicator.
  • Bluetooth connectivity assurance and settings.
  • Session quality / poor connection indicators.
  • SOS button toggle – speaker/earpiece
  • Max PTT time limit per user or group



Presence and safe worker capabilities:

  • Safety ARC (Awareness & Response Center) live dashboard
  • Presence states: Online, Offline, DND, Working Alone, At Risk
  • Busy (do not disturb) presence.
  • SOS alarm: visual, audio, and dispatch console alerts center
  • Custom SOS widgets & homepage button
  • Auto full-duplex call to emergency contact
  • Automatic worker down detection and alarm.
  • Incident reporting from mobile devices to Dispatch console.
  • Offline and low battery alerts with PTT announcements.
  • Scheduled availability
  • Safe Worker recordings: group and P2P calls in Safe Worker modes auto-recorded
  • UK lone worker safety standard BS8484 platform compliance



Dispatch console and location-based features:

  • Complete voice, messaging, and map based control centre for control rooms and dispatchers.
  • Incident management - consolidates field reports into a single manageable control panel on open and closed incidents.
  • Worker status updates center (ARC) provides clear situational awareness with a quick view of all workers statuses.
  • Customizable contact working station with drag and drop, favorite contacts and favorite departments' panels.
  • Real-time location tracking via GPS
  • Location modes: Always / Limited / Never (controlled by Admin policies)
  • Location history with movement trails and playback
  • Points of Interest (POI) with icons and alarms
  • Map filters for mission focused view of users
  • Voice, video and text communications via web and by location
  • Geofencing - polygons, dynamic groups and crossing alerts
  • Static geofence group members
  • Multi PTT - push to talk to multiple groups and users at once
  • Automatic latched position - show speaker on map
  • Search on map (users, adress, POI, Incidents and more)
  • Last known location
  • Send location
  • Indoor and private maps (project basis)
  • Separate PTT sound output to up to 4 desktop speakers
  • Web based or PC application, optimised for tablets.



Administration

  • Web-based Administration console
  • Manage organisational settings, assets, users and groups
  • White label branding for service operators
  • Batch edit capabilities of users and group settings
  • OTA app settings- support users from afar
  • Export and upload users and group tables to CSV files
  • PTT voice recordings in groups and safe worker communications
  • Radio GW interoperability set up
  • Audit - logging of system events and edits
  • Auto logout in non-use
  • Password policy enforcement and first-login reset
  • Admin device control: see OS permissions (camera, mic, GPS)

Incident Management

  • Rapid Incident Creation - from mobile, dispatch console, and external systems via API
  • Dispatcher dashboard with filtering & sorting
  • Instant Team Assignment: Invite and prioritize nearest responders
  • Integrated Communication: Each incident has its own PTT/Chat group for seamless group collaboration.
  • Splash Invites: with incident details and a direct navigation link.
  • Dynamic Status Updates: real-time progress changes
  • Custom incidents statuses per user type
  • Custom resolve reasons
  • Location-Aware Coordination: Live map with all incidents & users.
  • Centralized Dispatch Control: Sort, manage, and track all incidents
  • Customize Workflows: incident types, stages, and notifications
  • Dispatcher incident diary (notes log)
  • Archived incidents with access controls
  • Debriefing: Log and review all communications and locations.
  • API & External Integrations: Sync with external systems for automatic incident triggers and assignments.

Organisational Messaging / chat:

  • Point to point text messages.
  • Group text messages.
  • Splash messages pop up
  • Critical splash message with alarms
  • Time limited location sharing on critical events
  • Attachment of audio and video files, pictures and documents
  • Live typing experience with sent/received/read feedback
  • Sent/received/read feedback.
  • Notification history drawer (mobile OS-level)
  • Search across contacts, groups, and content



Other features

  • PTT homepage: one-tap to favorites/recents
  • API and SDK - developer features
  • Video streaming from network cameras.
  • Screenless devices auto login.
  • Address Book - locate members based on pre-defined administration permissions
  • Search any contact, group, and text strings
  • iOT ready - sensors view and automation response engine
  • Dial knob voice announcements.
  • Connectivity and battery TTS alarms.
  • Session quality / poor connection indicators.
  • Mobile group management for authorized users
  • Prioritized calls: override lower priority
  • Dark and light modes
  • Integration capabilities with external IT systems and external applications
  • Optional restricted access to settings
  • Login via QR code, SMS, or IMEI (screenless)
  • User roles with color tags
  • Lock user to device by IMEI



Synch from the Cloud

  • Telco-Grade Platform
  • Multi-tenant
  • Large Scale / Large Capacity
  • Secure
  • Redundant
  • Offered as a service
  • Complemented by large set of services offered by the SP network, MDM, Integration, Devices, SLA)
  • Integration with LMR systems
  • HIPAA compliant
  • GDPR compliant



Synch standalone On Premise

  • All-in-one server Solution
  • Cloud based or installed on-premise
  • Single-tenant
  • Offered with an optional private network
  • Offered as a complete turn-key solution
  • Offered with devices as required
  • Integration with LMR systems
  • Integration with site cameras
  • Dedicated 5G solution
  • End to end encryption​